Multiple Registrations  

Find Address; Register > Property Actions > Property Search (LPI)  Select one as Primary Registration > Finish Review 

Check that pool is in Primary Registration, not in Other Registration.

Reviewed Registrations cannot be reversed.

Once a Primary Registration is chosen, the others (non-primary) are archived.

Once a registration is archived it becomes ready only and can no longer be inspected.

Pools/Spas cannot be moved between registrations.

The removal/deletion of a pool/spa cannot be reversed.

Check that address is sitting under correct council.

If under an old council, the address will need to be validated by DFSI via Feedback Widget (Suggestion)

Address Details could not be validated.

Council Super-Users can validate address changes in their LGA via the “edit address” button. This will link register property values with newer SixMaps values.

This may prompt you to choose a primary registration which will override other registrations at this address.

Compliance Certificate not publicly viewable

Check if the pool status is currently “compliant but edited”

This means that either the property or pool details have been edited, which could in turn change the barrier requirements.

If you believe the edit has not changed which Australian Standard the barrier compliance needs to meet, there is a “mark still compliant” button, this will then remediate the status to certified again and make the certificate publicly viewable.

Inspected wrong Address / wrong inspection type

Please pay due diligence to your obligation to keep accurate records.

For addressing; the search engine will default to the closest available address, please be mindful of this before entering information into the register.

For inspections; the “Non-compliant (no certificate issued; please use "owners request" option for non-compliance certificate) inspection type

Although inspections can be superseded by an inspection with a later date/time, please do not create additional incorrect inspection records - which will require further administrative remediation

DFSI have recently upgraded the register to be able to remove incorrect records however account holders need to take reasonable steps to ensure the accuracy of information they enter on the Register

We need to ensure that requests to remove inspections are administrative errors only. Please send the remediation request to DFSI via Feedback Widget (Suggestion)