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Current Alert - Register Issues

known issues

Week of 14.1.19

None reported



The 503 Service Unavailable error is a common error message for popular websites when an increase in traffic by visitors temporarily overwhelms the servers.

As more visitors leave the website, the chances of a successful page load for you increases, waiting and trying again is the “error fix”.  

You could also try a less peak period of the day/night.

We apologise for the temporary inconvenience and appreciate your patience during the summer period of pool registrations.










ALERT: Address not Found on Register?


Address not Found on Register?

The Pool Register relies on data from the NSW Spatial Services Address database. Please see the links below:


Please be aware that as local councils are responsible for property numbers, street names/types and suburb names under various legislation, your council may provide the address updates which feed into the SixMaps addresses.

If you are unable to find your address on SixMaps, it will also be unavailable on the Pool Register

 You can contact Spatial Services for assistance to update your address via:




Non-Approved Road Types

The NSW Addressing User Manual 6.10 (page 107) ROAD TYPES is a listing of the 52 road types (identifiers) that will return results when you enter the “street name” in the search field

There are however over 100 non-approved types (identifiers).

Examples include:

    • Beginning with “The”

    • Containing “of”

    • Circlet 

The address search function struggles to recognise these abnormalities.

The workaround for these is to include the non approved type “identifier” with the “street name” in the search field (usually a no-no!)

For example instead of 'Wrexham' you would need to type 'Wrexham circlet'



Community Title Pools

Spatial Services data is based on "land rates" property as defined by the Valuer General. Community title land does not fit that rateable definition.

This means that the Swimming Pool Register, which utilises Spatial Services data, may not be able to be used to record the registration and compliance status of common area community title pools as the address may not be available.

The relevant council are required to keep a local register and council inspectors are still required to inspect these pools for compliance as part of their mandatory inspection program at least once every 3 years as legislated under the NSW Swimming Pools Act & Regulation.