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REGISTER NOT WORKING?

INFORMATION ON KNOWN REGISTER ISSUES

CURRENT ISSUES 

Page request timeout can occur due to NSW Gov Dept. cookie accumulation. If you frequently visit NSW Gov Dept. websites please regularly clean out your cookies to assist prevent page processing issues. Cookies are stored locally so need to be cleared across web browsers and hardware devices.

UPCOMING- Maintenance Window Notification: 11/4/24 19:00 - 03:00 AEST

ONGOING- 

Private Pool Inspectors with accounts approved before 7/12/20 need to use BPB prefix for password reset and BDC prefix for login 

 FIXED/COMPLETED 

 8/2/24 Users experiencing error messages starting in 1707... and unable to complete records. Resolved by server restart 

Maintenance Window Notification: 18/1/24, 1/2/24, 15/2/24 29/2/24 21:00 - 04:00 AEDT We are not expecting downtime, however your services may be at risk of brief service interruptions.

17th February 2024 7am-5:30pm Spatial Service Outage: SixMaps may be impacted which will cause address search issues on the pool register 

19/2/24 503 service unavailable error. Resolved by server restart